Terms & conditions
Last updated: date of go-live
1. Scope
These terms apply to all photo shoots you book with Miandla Media GmbH (MIANDLA Photography), Schönenbergstrasse 89, 8820 Wädenswil, Switzerland. Anything we agree on beyond these terms is valid when we confirm it in writing, by email or message.
2. Request and booking
Your request on this website is free and not binding. We answer personally with an offer. Your booking becomes binding once we have fixed the date together and your deposit has arrived.
3. Deposit
The deposit is 10% of the package price. It is only due once we have fixed your date together, and we tell you then how to pay it. It covers our planning and reserves the day exclusively for you, so it is not refundable. We deduct it in full from the package price.
4. Payment
The rest of the package price is due on the day of the shoot, in cash in Swiss francs (CHF). Please bring CHF to avoid exchange costs; any exchange or transaction fees are paid by you. Services you order later, such as extra retouching, are invoiced and due on receipt of the invoice.
5. Costs not included
Depending on the location, these costs are not part of the package and are paid by you:
- parking fees
- local transport such as trains, boats, cable cars and trams, for you and for the photographer (half-fare)
- entrance fees
6. Make-up, hair and flowers
We are happy to recommend make-up and hair artists in Switzerland who know Asian styles. You book and pay them directly; your agreement is with the artist. Flowers are available on request.
7. Changes and cancellation
Plans can change, especially when you travel. That is why our policy is simple: if you need to cancel, just let us know as early as possible. We only keep the deposit. There are no cancellation fees and no no-show fees.
If we have to cancel, for example because of illness or an emergency, we look for a new date together with you. If we cannot find one, you get your deposit back in full.
8. Weather
Swiss weather can change quickly. We watch the forecast and decide whether the weather allows a good and safe shoot. If it does not, we move your shoot to a new date that we plan together with you.
9. On the shoot day
Please be on time; if you are late, the shoot may be shorter. If you want more time on the day, we add an extra hour for CHF 300 if our schedule allows. In the mountains, please wear sturdy shoes and follow the safety advice of your photographer.
10. Your photos
- At least 10 preview photos a few days after the shoot.
- Up to 100 edited photos and about 50 nice-to-haves within 8 weeks.
- All photos as full-size JPEGs in an online gallery, with worldwide download.
- All photos in our MIANDLA style. We choose and edit the photos.
- RAW files are not included; we offer them on request for a surcharge.
- Extra retouching on request, from CHF 120 per hour.
Please download your photos soon after delivery. Your gallery stays online for 12 months.
11. Rights to the photos
The copyright stays with Miandla Media GmbH. You may use your photos without time limit for all personal purposes: prints, albums, social media, your wedding website and invitations. We are happy if you mention @miandla. Commercial use, such as advertising, selling or competitions, needs our written consent.
We only show your photos on our website or social media if you agree. You can withdraw your consent at any time for the future.
12. Liability
We work with care and professional equipment, including backups of your photos. We are not liable for delays or changes caused by traffic, closed roads or lifts, weather or other events outside our control, or for services of external providers. Our liability is limited to the package price, except in cases of intent or gross negligence.
13. Privacy
How we handle your data is explained in our privacy policy.
14. Applicable law
Swiss law applies. Place of jurisdiction is the registered office of Miandla Media GmbH. Mandatory consumer protection rules of your country of residence remain reserved.