Privacy policy

Last updated: date of go-live

1. Who we are

Miandla Media GmbH (MIANDLA Photography), Schönenbergstrasse 89, 8820 Wädenswil, Switzerland, is responsible for the processing of your personal data on this website and for our photo shoots. Our studio is at Rietliaustrasse 2, 8804 Au. For any privacy question, write to hello@miandla.com.

2. Which rules we follow

We follow the Swiss Federal Act on Data Protection (FADP). Where it applies, we also follow the EU General Data Protection Regulation (GDPR). We give every visitor the same level of protection, wherever you live.

3. What data we collect

When you visit the website: technical data such as IP address, browser, date and time, and the pages you open. Our hosting provider needs this to deliver the website and keep it secure.
When you send a booking request: your names, email address, phone or WhatsApp number, preferred channel, home country, desired date, package, pick-up address, extra wishes and your message.
When we talk to each other: the messages you send us by email or WhatsApp.
When you book: date, package, deposit, payments and invoices.
On the shoot day: the photos and videos we take of you.

4. Why we use your data

To answer your request, prepare your offer and carry out your shoot.
To keep our accounts as required by Swiss law.
To run the website safely.
To show some of your photos on our website or social media, only if you agree. You can withdraw your consent at any time for the future.

We never sell your data and we do not create advertising profiles.

5. Who helps us

We only share your data with service providers who need it for the purposes above:

Our website provider (a company based in Switzerland, servers in Germany): website platform, hosting and booking form.
cyon (cyon GmbH, Switzerland): email for hello@miandla.com and team@miandla.com.
Bunny Fonts (BunnyWay d.o.o., Slovenia, EU): loads the fonts of this website without cookies. Your IP address is used to deliver the fonts.
cdn.roteight.com: delivers the scripts for our photo galleries.
WhatsApp, if you choose to chat with us there. Its own privacy policy applies.
Pic-Time (Pic-Time Ltd., Israel): online gallery for delivering your photos. Its servers are in the EU, the USA and Australia.
Software we use to manage requests and bookings.

6. Data outside Switzerland

Some providers may process data outside Switzerland and the EU/EEA, for example in the USA. We only use providers in countries with adequate protection, or we agree on recognised safeguards such as the standard contractual clauses or the Swiss-US Data Privacy Framework. If you write to us from abroad, your messages naturally travel between your country and Switzerland.

7. Cookies and statistics

This website uses no advertising cookies. We use an analytics tool that measures anonymously how visitors use the site, for example which pages are opened and which buttons are clicked. It does not identify you and does not follow you across other websites.

8. How long we keep your data

Requests that do not lead to a booking: deleted after 12 months.
Booking and accounting records: 10 years, as required by Swiss law.
Photos: your online gallery stays available for 12 months. We keep a backup of your photos for 10 years so we can help you if you lose your files. You can ask us at any time to delete it.

9. Your rights

You can ask us at any time which data we have about you, and you can ask us to correct, delete or hand it over. You can object to processing and withdraw your consent. Just write to hello@miandla.com. To protect you, we may ask you to confirm your identity. You can also contact a data protection authority: in Switzerland the Federal Data Protection and Information Commissioner (FDPIC), in the EU the authority of your country.

10. Security

We protect your data with technical and organisational measures, for example encrypted connections (HTTPS) and access only for the people who need it.

11. Changes

We may update this policy. The current version is always on this page.